Terms and conditions
By boarding your animals with us you are agreeing to our terms and conditions
- It must be clearly understood that animals are boarded purely at the owner’s own risk.
- All animals must be fully inoculated and boosters must be up to date. Certificates of inoculations must be
shown upon arrival.
- Grooming, bathing and transport are not included in boarding fees
- Charges commence from the day of arrival until noon on the day of collection.
- Full payment on arrival. All dates booked
will be charged and under no circumstances will refunds be given.
- Animals left for fourteen days after departure date without communication will be considered abandoned.
- Any owner requiring that their dogs share accommodation does so at their own risk.
- By agreeing to our Terms & conditions you have confirmed you are happy for us to use photographs of your
pet for publicity.
- Any medicines will be given as per instructions to animals boarding with us, but it must be understood that
we are NOT a Veterinary Kennels.
- It is emphasized that whilst every care and attention is given, the proprietors accept no responsibility for ill
health or injury due to your dog’s behaviour.
- Please note, dogs showing signs of a contagious disease i.e. Kennel cough etc., will not be
accepted for boarding.
- Failure to arrive on the date booked will result in the reservation being cancelled and the full boarding fee
charged.
- In the event of illness, including kennel cough, or injury, your dog will be taken to Robertson and Orr Veterinary Surgery, and all charges incurred will be paid by the customer
- No animals will be accepted into the kennels without an emergency contact name, telephone
number and address.
